Telephony

Managed IP PBX

You have your own website where you can set all adjustments by yourself and to your liking. Moreover, ITAF provides its expertise at your disposal. A small selection of the possibilities:

  • Dial Plan configurations: IVR, Queues, Ring groups, CallerID, Call parking, Time schedules, DID, ...
  • Advanced configurations: Features, Music On Hold, Auto provisioning, Conference calls, ...
  • User management: Extensions, Voicemail, BLF, Intercom, ...
  • Monitoring & reporting: Extensions overview, dashboard, CDR, ...

Even more, via the website the end-users also can:

  • View call history
  • Manage contacts and address book
  • Find Me/Follow Me, Call Forwarding, Call Waiting, Do Not Disturb
ip telefoon centrale
unified communications

Unified communications

ITAF is not only a telephony provider - we also provide various telecom capabilities to support good communication within your company. So everything is done correctly and productively.

  • Conference calls (unlimited rooms, PIN protected, music on hold, ...)
  • Video calls via softphones (H264)
  • Webmeetings
  • Corporate Messenger
  • Softphone : Cross platform (VoIP Clients), Mobile, Chat, ...

Peripherals

To complete your office infrastructure ITAF provides a range of additional facilities. Some of them are:

  • eFax (Mail2fax & fax2mail)
  • (Video) Doorphones including door lock automation
  • Interphone, postmark machine, analogue fax line
  • Analog VoIP gateways (ISDN/PSTN)
  • VoIP DECT Phones
Peripherals
call center

Call center

Your customers, partners and staff always appreciate a smooth and optimal experience. It is, therefore, important to support reception, helpdesk, ... with good support tool - call manager.

  • User-friendly and visual web interface
  • Playback of voicemail
  • View availability and drag & drop call forwarding
  • Notifications