Wat is cloudPBX?
The initials PBX stand for Private Branch Exchange – a central switching system for phone calls within a business.
ITAF uses an MPLS network (private network) for its customers. This way QoS (Quality of Service) can be offered, which means telephony can get priority over data traffic. With this MPLS technology different locations can also be connected to each other and work with the same PBX which reduces a lot of costs.
Here at ITAF, the PBX is no longer physically present. It is software that runs on heavy servers in a datacenter (Cloud). Therefore you will never have an old PBX anymore. Our software is constantly updated with the latest new features.
No matter if your employees are on the road (national or international) or work from home – they can still easily connect to the CloudPBX via an IP desk phone, DECT phone, smartphone or PC. With CloudPBX you can manage your lines with a simple web based interface available for everyone in the organization.
Let your business phone system work for you! From queues, ring groups, time schedules, music on hold to voicemail and much more. With CloudPBX you get information ready and accessible at a glance!
Audio & Video Conferencing
Is your company ready to save on travel costs? With CloudPBX both national and international meetings can be held from your office! Increase the efficiency of the employees and the productivity with a more cost effective way to hold your business meetings. Investing in CloudPBX is investing in your company – rather than in hotels and airplanes.
Monitoring and Reporting
If you can’t measure it, you can’t manage it. Our Service Center monitors your telephone system around the clock. Access your monitoring data at any time with the ITAF web portal.
Realtime monitoring of your PBX
Check the calling history of your PBX
An IT team that acts immediately upon an interruption
Finetune your telephony based on the incoming calls
Why investing in cloudPBX?
100% quality guaranteed by the Quality of Services (QoS),
No subscription charges for ISDN-2 and Twin lines,
No limit in simultaneous calls,
Only one telephone system for all locations,
Easy installation and configuration,
Easy to manage through a web-based portal,
Save on calls with VoIP,
A personal customer service,
Ability to connect with an ERP system, …